This Privacy Policy describes how Testbank Elite ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from testbankelite.com (the "Site").

1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

• Order Information: When you make a purchase or attempt to make a purchase, we collect your name, billing address, payment information (including credit card numbers or PayPal details), email address, and phone number.
• Device & Usage Information: We automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. We also log timestamps and IP addresses of digital file downloads for fraud prevention.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information and providing you with download links or invoices). Additionally, we use this Order Information to:

• Communicate with you regarding your order or support inquiries.
• Screen our orders for potential risk or fraud.
• When in line with the preferences you have shared with us, provide you with information or advertising relating to our study resources.

3. Sharing Your Personal Information

We share your Personal Information with reliable service providers to help us provide our services and fulfill our contracts with you. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We use secure payment gateways (such as Stripe or PayPal) to process your transactions securely. We do not store your full credit card numbers on our own servers.
• We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

5. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. Because our products are digital downloads, retaining order history allows us to provide you with replacement links if you lose access to your purchased files.

6. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, to port it to a new service, and to ask that your personal information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

7. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details below: